What Is ISO?
ISO 9001 is an internationally recognized quality management systems standard. It focuses on knowing your customers’ requirements and continually enhancing customer satisfaction. This is achieved by developing key business processes, monitoring them with metrics against objectives to ensure effectiveness an putting forth effort to continually improve those processes. ISO develops standards through the consensus of standards organizations from 161 countries. Members represent both the private and public sectors. When we decided to pursue ISO certification, we didn’t do it because we thought there would be a government requirement someday. We did it because we knew that improving our quality management system would result in better product and services, happier customers, patients and employees. You can trust us to do the right thing for you and your patient. More than a million certificates issued in 185 countries, ISO 9001 is THE most recognized management system in the world.